You can contact us regarding digital accessibility issues and the requirements related to audio-subtitling and subtitling services for individuals with visual or hearing impairments in television programmes and on-demand services.
Our customer service is available for enquiries related to the accessibility of digital services and products, websites and mobile applications. We respond to messages within five working days. Customer service is available in Finnish, Swedish and English. Please note that all calls are recorded for verification, complaint handling, service development and quality control purposes. The legal basis for processing personal data is compliance with a legal obligation.
Contact us
Contact form
Telephone
+358 29 5345 641Our phone service is open on weekdays Mon-Wed 9.00-15.00.
You can call Traficom without any additional charges. For calls and queuing, you will only be charged your own operator’s local network charge or mobile call charge.