Accessibility

Traficom publishes guidance on using public transport with an assistance dog

Published 13.11.2024 9:10

The Finnish Transport and Communications Agency Traficom has published a guide to using public transport services when travelling with an assistance dog. The guide covers all modes of public transp...

The Finnish Transport and Communications Agency Traficom's organisational structure is reformed

Published 30.09.2024 9:14

The Finnish Transport and Communications Agency Traficom's organisational structure is reformed starting on 1 October 2024 to consist of eight sectors and five impact networks. The aim is for the n...

Accessibility monitoring duties proposed to be centralised to Traficom

Published 15.07.2024 14:50

The currently decentralised accessibility monitoring duties are planned to be assigned to only one supervisory authority. The aim is to promote legal protection, standardise advisory services and e...

The accessibility of media services is a part of equality - now the subtitles of the Nelonen TV channel also fulfil the quality requirements

Published 15.09.2023 15:37

According to the Transport and Communications Agency Traficom, the quality of the subtitling service of the Nelonen TV channel fulfils the requirements imposed on it regarding adequate clarity and ...

New accessibility requirements

The European Accessibility Act and related national statutes set requirements on the accessibility of certain products and electronic communications and transport services provided after 28 June 2025.

Frequently asked questions

Accessibility requirements will also be applied to central products and services used by consumers 28th of June 2025, such as smartphones and computer hardware systems. The requirements will also cover transport products, such as travel ticket dispensers and check-in machines, and transport services.

Transport accessibility

Communications accessibility

Traficom has several supervise tasks connected to audiovisual content services, electronic communications services and postal services.

Statistics and situational pictures on accessibility

Digital accessibility customer service

You can contact us regarding digital accessibility issues and the requirements related to audio-subtitling and subtitling services for individuals with visual or hearing impairments in television programmes and on-demand services.