Traficom's switchboard and registry
Traficom’s switchboard and registry are official contact channels when you cannot handle your matter through customer service or electronically.
Traficom's switchboard
+358 29 534 5000 (Monday–Friday 8.00–16.15)
You can call Traficom without any additional charges. For calls and queuing, you will only be charged your own operator’s local network charge or mobile call charge.
All calls made to the switchboard and service numbers are recorded for the purposes of verification, complaints management, service development and quality control. The legal basis for processing is compliance with a legal obligation.
Please check the service number to see when calls will be answered.
Registry
Send your message to the Traficom Registry if e-Services are unavailable and you are
- sending Traficom an application for a licence, rating, or other decision,
- applying for a revision of a previous decision, or
- sending information or reports related to a matter that is already pending.
kirjaamo(at)traficom.fi | fax: +358 29 534 5095
Sending secure email to Traficom
Finnish Transport and Communications Agency Traficom
PO Box 320
FI-00059 TRAFICOM
Documents addressed to Traficom can be left in Traficom’s mailbox on Aurinkoraitti at Opastinsilta 12, 00520 Helsinki, opposite the information desk, on weekdays from 7.00 to 19.00.
If you need advice or wish to leave us feedback, please contact our customer service.
If the matter in question is already pending at Traficom, please make sure to include the relevant diary number (e.g. TRAFICOM/123456/01.01.01/2020) in your message.