Ajovarma has introduced a strong Suomi.fi identification in its online appointment booking. The change applies to Traficom’s driving examination services and licence services provided by Ajovarma.
In the future, customers must identify themselves in Ajovarma’s electronic appointment booking service (External link) before booking. The new practice starts on 23 June 2025, and it is no longer possible to book appointments without strong identification. In telephone appointment booking, all customers booking an appointment are also identified. An appointment for another person can only be booked with a power of attorney, verbal authorization during the call, or by an identified guardian.
The purpose of the identification is to ensure identity and prevent misuse. According to the Data Protection Act (1050/2018), the controller must see to that the customers can be reliably identified.