Impacts of the eCall System in Finland

The study assessed the realised impacts of the automatic eCall emergency call system in Finland during 2019–2023 and its safety potential up to 2035, covering both the Pan-European eCall and third-party service centres’ TPS eCall. In addition, the study examined the system’s technical performance and its impacts on the work of Emergency Response Centre Agency dispatchers and rescue workers. The study was based on several datasets as well as interviews. This report is a translation of the original report published in Finnish (Traficomin tutkimuksia ja selvityksiä 1/2026).