What can I do when the radio has no sound?
If you cannot hear the radio or experience interference, first check your radio, connectors and antenna. The problem may also be caused by the broadcasting network or another electrical or radio device.
Troubleshooting radio reception problems
- Step 1
Ask your neighbours if they have reception problems
Ask your neighbours if they are experiencing similar reception problems. If they are not, the problem is probably with your radio or antenna.
- Step 2
If possible, try another radio.
If it works normally, your original radio may be faulty.
- Step 3
Check the antenna, cables and connectors
Make sure the antenna and antenna cable are undamaged. Also check that all connectors are securely attached and undamaged.
Your antenna and location affect radio reception
Good reception may require a powerful outdoor antenna. Radio coverage areas are designed on the assumption that listeners use a rooftop antenna.
Portable and car radios generally work well within the coverage area. However, their reception is more susceptible to variations caused by terrain and buildings.
This means that a portable radio may have good reception in one room but poorer reception in another part of the building.
Interference-free reception cannot be guaranteed outside the planned coverage area. However, you may still be able to receive some stations outside their intended coverage areas.